Privacy Policy

Last updated: July 4, 2026

GotBooked (“GotBooked,” “we,” “us”) is an event vendor marketplace operated by GotTickets. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using GotBooked, you agree to this policy.

Information we collect

Account information — your name, email address and password when you create an account, and business details if you list a service.
Profile & listing content — photos, descriptions, pricing, location and links you choose to add.
Messages & reviews — the enquiries, conversations and reviews you send through the platform.
Usage data — pages viewed, searches and general activity, plus device and log information.
Cookies — small files used to keep you logged in and understand how the site is used.

How we use your information

To operate the marketplace — create your account, show listings, and connect hosts with vendors.
To deliver messages and enquiries between hosts and vendors.
To improve and secure the service, prevent fraud and abuse, and provide support.
To send you service-related notifications (for example, when you receive a new message).

How we share information

We share information only as needed to run the service: with the vendor you contact (so they can respond to you), with trusted service providers who help us operate GotBooked (such as hosting and email delivery), within the GotTickets group of companies, and where required by law or to protect our users. We do not sell your personal information.

Data security & retention

We use reasonable technical and organizational measures to protect your information, and we keep it only as long as needed to provide the service or as required by law. No method of transmission or storage is 100% secure.

Your choices

You can access or update your account information at any time, and you may request that we delete your account by contacting us. You can control cookies through your browser settings.

Children

GotBooked is not intended for anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the date above.

Contact

Questions about your privacy? Contact us or email info@gottickets.online.